SHADES OF LIGHT Unique High Quality Lighting, Lamps, Rugs and Home Decor
1(800)262-6612
CONTACT US LOCATIONS ACCOUNT CART

Shipping Information

To place an order: 800-262-6612 • Customer Service: 877-288-5029 • Fax: 804-665-1465

Call or fax orders 24 hours a day, 7 days a week. Customer Service can be reached Monday-Thursday 8:30 am until 6:00 pm and Friday 8:30 am until 5:00 pm EST. or e-mail anytime to info@shadesoflight.com

Continental US Delivery Charges
Delivery Charges ON RUGS

For Rug Sizes:. . . . . . . .Charges are:
2'x3' rug . . . . . . . . . . . . . . . $15.00
2'-3' wide rugs . . . . . . . . . . .$19.00
4'-5' wide rugs . . . . . . . . . . .$29.00
6'-7' wide rugs . . . . . . . . . . .$39.00
8'-8'5" wide rugs . . . . . . . . . .$69.00
9'-10' wide rugs. . . . . . . . . .$159.00
11' and wider rugs. . . . . . . .$179.00

Delivery Charges ON OTHER ITEMS

For orders totaling: . . . . .Charges are:
Up to $49.99 . . . . . . . . . . . . . .$8.95
$50 to $99.99. . . . . . . . . . . . .$18.00
$100 to $199.99. . . . . . . . . . . $29.00
$200 to $299.99. . . . . . . . . . . $39.00
$300 to $399.99. . . . . . . . . . . $49.00
$400 to $499.99. . . . . . . . . . . $59.00
$500 to $1999.99 . . . . . . . . . . . .9.5%
$2000 and over . . . . . . . . . . . . . . 9%

Continental U.S. only (F) orders: Please call for quote. Alaska, Hawaii and overseas: Please call for quote.

Canada and Mexico: Please Call For Quote.
Shipping and Packing
Because of the fragile nature of our products, we have developed specialized packaging. Most orders are shipped FEDEX. Freight notice: Larger items require additional delivery charges because of size and are delivered curbside. For inside delivery service, ask for white glove rates. Please call for the freight charge before submitting your order. *Items (and most rugs) shipped directly from the manufacturer are charged to your credit card when the order is placed and may take 4-6 weeks for delivery.

Satisfaction Guaranteed
We want you to be completely pleased with all purchases from us. If you are not satisfied for any reason, please call Customer Service and we will make it right.

Damaged Merchandise
Please inspect each item of merchandise carefully upon arrival. If an item arrives damaged, call Customer Service within 24 hours at 877-288-5029. Please save all packing and boxes.
Returns and Exchanges
For extra-easy returns and exchanges, you can contact us and pay a nominal charge for a FDX Return. Call Customer Service at 877-288-5029. Returns received within 60 days (in their original packing and with all parts) will be refunded in full (less shipping). We need the Return Form (on the back of your invoice) to accompany your return in order to credit you. LAMP SHADES must be in their ORIGINAL WRAPPING. Sale items need to be returned within 30 days. Please allow one billing cycle for credit to appear.

Returns can ONLY be received at:

3300 Lanvale Avenue
Richmond, VA 23230


Items returned in good condition after 60 days may be charged a restocking fee.

Catalog Preference
If you do not want to receive our catalog, please call us or send the label from your catalog to:

Shades of Light/Rugs Under Foot
4924 West Broad Street
Richmond, VA 23230



SHOP

LIGHTING

SHADES

All Lamp Shades
Chandelier Shades
Exclusive Shades
Floor Lamp Shades
Pendant Shades
Swing Arm Lampshades and Candlestick Lampshades
Table Lamp Shades

FURNITURE

Accent Pillows
Exclusive Home Decor
Fine Art and Wall Decor
Unique Accent Furniture
Wall Clocks

RUGS

All Rugs
By Color
By Style
Exclusive Rugs
Rug Pads
Rug Runners
Sale Rugs

MIRRORS

SALES
Sales & Specials
Colonial Metalcrafts
Email
Lighting Sale Items
Rug Sale Items
Weekly Special

CONTRACT

FIND OUT MORE
Request A Catalog
Virtual Catalog
Current Email Offers
Inspired Spaces Home
Inspired Blog
Friends' Homes
Editor's Choice
Tips & Techniques
Gift Certificates
Like Us on Facebook
CUSTOMER SERVICE
About Us
Contact Us
My Account
Retail Locations
Customer Testimonials
Shipping Information
Returns & Exchanges
Privacy Statement
Terms & Conditions
Jobs

© 2014 Shades of Light