Contact Us

Call or fax orders 24 hours a day, 7 days a week.
Customer Service can be reached Monday-Thursday 8:30 am til 6:00 pm and Friday 8:30 am til 5:00 pm EST. or e-mail anytime to CustomerCare@shadesoflight.com

By Email


For Customer Orders Please Contact:
Customer Service at CustomerCare@ShadesofLight.com

To Open a Residential Designer Account Please Contact:
Customer Service at CustomerCare@ShadesofLight.com

For Hospitality & Contract Orders Please Contact:
Hospitality@ShadesOfLight.com

Sign Up For Email Offers

By Telephone


Orders 24 hours a day, seven days a week at: 1 (800) 262-6612
Customer Service (877) 288-5029
Richmond Retail Store: (804) 288-6515
The Decorating Outlet: (804) 320-3695
Virginia Beach Retail Store: (757) 425-4448
Hospitality & Contract: (877) 288-5029
Corporate Office:(804) 288-3235

By Fax


Orders: (804) 665-1465
Richmond Retail Store: (804) 288-6391
The Decorating Outlet: (804) 320-3696
Virginia Beach Retail Store: (757) 213-5443
Contract & Hospitality: (804) 665-1465
Corporate Office: (804) 288-5029

By Writing Us At:


Corporate Office:
Shades of Light
14001 Justice Rd
Midlothian, VA 23113

Retail Locations