Catalog Customer Service Agent
Shades of Light – Richmond, VA
Do you enjoy talking on the phone and helping people decorate? Begin your career with a Richmond based retailer of fashion forward home decor products. Shades of Light is a rapidly growing national multi-channel retailer and designer of lighting, rugs and accent furniture. With e-commerce, catalog and retail store divisions serving homeowners, residential/commercial interior designers and the hospitality industry. This opportunity is in our inbound call center helping our customers distinguish their lifestyles!
- Interact with customers through calls, email and web chat
- Place orders, help customers select products, answer product questions, process returns and exchanges
- Research and respond to customer inquiries regarding existing orders
- Monday thru Friday, daytime hours only, no nights or weekends
- Benefits package, product discounts and paid vacation
Shades of Light offers a fun, fast-paced environment with a focus on building great employees to better serve our customers. This position offers room for advancement within our company and is perfect for anyone who loves interior design and home decor!
Please provide resume and salary history. We offer a competitive benefit package. We are drug free environment and also perform background checks. EOE.